Friday, 7 March 2014

Changes to Asbestos Containing Materials Regulations for Accommodation Operators in Australia

GOLD COAST, AUSTRALIA, March 7, Important changes to federal and state regulation of Asbestos Containing Materials (ACM)

Commonwealth asbestos legislation has now been adopted by several states and territories, extending on the original ban of the use of all asbestos containing materials (ACM) Australia wide on 31 December 2003.

The Healthy Hotels Program provides advice for property operators in the fields of environmental health, textile maintenance and nutrition. Healthy Hotels Certification is utilised by over 4,000 accommodation guest rooms and is available for products as well as maintenance service providers.

This legislation, which can be defined today as the *Work Health and Safety Act 2011 (Cth) (the Act)
And the Work Health and Safety Regulations 2011 (Cth)  has been adopted by the states of Queensland, NSW, the ACT and the NT. The following codes of practise are approved under section 274 of the Act:
* Code of Practice: How to Manage and Control Asbestos in the Workplace; and
* Code of Practice: How to Safely Remove Asbestos.

Healthy Hotels Program Environmental Advisor Dr Claire Bird of Octief, recommends operators across all categories review their property’s position in view of the changes.
“The changes apply to all property operators who are currently managing or controlling a workplace constructed prior to 31 December 2013, within the states and territories which have adopted the federal policy.”

Work Health & Safety Regulations 2011 state that operator responsibilities include ensuring asbestos at the workplace is identified, the location of asbestos is clearly indicated, all found asbestos is recorded in a register and an asbestos management plan is implemented where asbestos has been identified or likely to be there at times. All asbestos samples taken must be analysed by a NATA Accredited laboratory and the asbestos register must be maintained with up to date information and must be readily accessible at the workplace.

According to the new legislation, the deadline for complying with the new asbestos register and management plan requirements was 1 January 2014.

Operators who believe they may be in breach of the requirements are encouraged to take action by speaking with an organisation specialising in environmental health.

For works conducted outside of the four adopting jurisdictions, state based legislation applies in addition to the Commonwealth legislation. In South Australia, the legislation is the Occupational Health, Safety and Welfare Act (SA) 1986 along with the Occupational Health, Safety and Welfare Regulations 2010. For Victoria, the Occupational Health and Safety Act (Vic) 2004 and Occupational Health and Safety Regulations (Vic) 2007 apply. Western Australia observes the Occupational Safety and Health Act (WA) 1984; and the Occupational Safety and Health Regulations (WA) 1996. And in Tasmania, the Workplace Health and Safety Act (Tas) 1995 and Workplace Health and Safety Regulations (Tas) 1998 apply.

Works conducted in South Australia, Tasmania, Victoria and Western Australia, are also subject to the National Occupational Health and Safety Commission’s (NOHSC) Code of Practice for the Management and Control of Asbestos in the Workplace [NOHSC: 2018 (2005)].

Contact Healthy Hotels Program for further advice:
1300 646 551

Monday, 9 December 2013

New Sleep Hygiene Research Redefines Hotel Sleep Quality Factors

GOLD COAST, AUSTRALIA, December 9, New sleep research shows that temperature affects hotel guest sleep quality more than noise or light, whilst sleeping with a partner could reduce sleep quality by 50 per cent.

A recent study released by Central Queensland University Lecturer and Healthy Hotels Program advisory board member Darryl O’Brien, has combined local and international research to dispel numerous myths in relation to the primary factors which determine sleep quality.

Darryl O’Brien lectures in building surveying and built environment engineering at central Queensland University in Rockhampton. The Healthy Hotels Program operates the Healthy Hotels Certification and provides guidelines on indoor environment management to the tourism industry.

Sleep quality is not only a critical component of the guest experience, it is a major economic factor in Australia. According to a collaborative study produced by Sir Charles Gairdner Hospital in Perth, Access Economics in Canberra and the Department of Thoracic Medicine at the Royal Adelaide Hospital, sleep disorders cost Australia $7.49bn every year. This includes categories of direct health costs, work related injuries and lost productivity. 

It has long been assumed that noise above a certain level or excessive light, are the main factors for sleep disturbance, however according to the latest research, this is not necessarily true.

“In our most recent analysis, we have found that microclimatic factors such as the individual’s thermal comfort (temperature) are the main precursors to the potential for sleep disturbance.” Said Mr O’brien.

The research explains that after falling asleep, body temperature decreases and core temperature stabilisation must occur to ensure slow wave sleep (the deepest stage of the sleep cycles) can occur as each sleep cycle takes place. In the latest research, people exposed to higher temperatures or temperature increases were most likely to experience reduced sleep quality with 25% of people from one study reporting direct disturbance of sleep due to high indoor temperature. 

In order to maintain the optimum sleep and remain the most resistant to disturbance from noise or light, the bed climate (temperature in the bed) should be between 32-34 degrees, which is comparable to a room temperature of between 15-22 degrees.

Another often misunderstood component in sleep quality and overall health is light. The latest research has confirmed that exposure to daylight or excessive artificial night light may trigger an involuntary reduction in melatonin secretions (the hormone which helps to regulate sleep and wake cycles) which can cause sleeplessness and premature awakening, thus affirming that the darker the environment for sleep the better. This discovery also supports the theory that avoiding artificial light from televisions and devices such as tablets and mobile phones an hour before bed is supportive of better sleep. Conversely, morning sunlight has been found to increase brain serotonin levels (the hormone which assists in mood regulation) elevating mood, vitality and core body temperature. 

The research revealed air quality as being a factor in sleep quality. Separate to guests opening guestroom windows where possible to allow fresh air exchange, it is largely within the control of the property operator to ensure HVAC (heating ventilation and air conditioning) systems are providing sufficient air exchange.
In other research conducted by the University of Surrey in the United Kingdom, one study showed that couples who shared a bed experienced 50 per cent more sleep disturbances than couples who slept separately. Dr Stanley who oversaw the research advises couples to consider sleeping separately adding that prior to the industrial revolution, this was common practise among married partners.

Contrary to popular belief that daytime naps can interfere with sleep, the Sleep Health Foundation of Australia confirms that whilst naps should be no longer than 30 minutes and ideally no later than mid afternoon, a 15-30 minute nap has been proven to improve concentration, mood and energy levels for several hours afterwards and is therefore highly recommended, particularly in place of a common stimulant such as caffeine or an ‘energy’ drink.

Advice from the Healthy Hotels Program for guests

Call ahead before booking to ascertain if the property undertakes sanitising of the guestroom bed and carpet and to ascertain when the last time the air conditioning system was cleaned

Request a room with windows that open if possible and open the windows during the day

At night, set the thermostat to a cool temperature 22 degrees or under – subject to comfort level

Lower the light in the room when preparing for bed and aim to eliminate all light from the room when retiring

Turn off and unplug all electronic devices 

Avoid using devices or viewing any size screen at least 30 minutes before bed

Avoid drinking and eating immediately before bed

If guests are hungry before bed, a high protein snack which contains a natural fatty acid will assist in a deep sleep and the production of human growth hormone which helps the body metabolise fat and repair tissue. Avocados are good source, most nuts are also suitable including almonds, cashews, pistachios, walnuts, peanuts and pecans

Exercise in the morning instead of afternoon if possible and avoid night time exercise

Minimise alcohol consumption and avoid caffeine in particular after 2PM

Partners should consider sleeping in a separate beds if a good sleep is vital. Evidence suggests couple suffer up to 50% more incidence of sleep disturbance when sharing a bed

Once awake, guests should be mindful of the benefits of exposure to natural sunlight in the morning

Advice for property operators:

Conduct guest education upon check in with a simple list of hints. The guest's overall sleep experience is something education can assist greatly with

Ensure HVAC systems are regularly tested for efficiency and hygiene

Ensure curtains are light proof

Take measures to manage sound, testing can be provided

Have beds, carpets and pillows sanitised regularly to support air quality

Advertise any related initiative. Hygiene and cleanliness standards have been proven to play a significant role in the accommodation selection process

Friday, 15 November 2013

Australian Tourism Experiences Unprecedented Rise in Demand for Healthy Accommodation

GOLD COAST, AUSTRALIA, November 15, A Global Wellness Tourism Economy report has been officially released by SRI International, showing a never before seen rate of growth in the wellness sector, which in Australia is the result of a convergence of several new and existing travel trends.

The Healthy Hotels Certification was established in 2005 in response to travel consumers’ demand for healthy accommodation. Comprised of health researchers and marketplace education experts in the fields of environmental health, textile maintenance, nutrition and sleep hygiene, the program provides certification for products, services and over 4,000 accommodation guest rooms.

Last week in California, a Global Wellness Tourism Economy report, commissioned by the Global Spa and Wellness Summit, stated that wellness tourism as a category has grown to be valued at $US438.6 billion  ($462b) globally and is predicted to reach $715.6b by 2017.

Findings in the latest research indicated that those seeking to maintain wellness while travelling represent 87 per cent of wellness trips whilst those travelling primarily for wellness alone represent only 13 per cent. Primary elements of wellness include environmental health such as air quality, followed by diet and exercise considerations.

Managing Director of Tourism Australia, Andrew McEvoy, agrees that wellness is core to the way many people travel today. "Wellness is a growing part of people's everyday lives and is becoming a key driver for people's holiday choices."

The domestic wellness guest has been found to spend on average 130 per cent more than a regular guest, making becoming “wellness relevant” a priority for accommodation operators more than ever before.

Daniel Gschwind, Chief Executive of the Queensland Tourism Industry Council, believes healthy travel will help Queensland in its goal to double visitor expenditure by 2020.
“To remain competitive as a destination we need to deliver what our consumers expect and we have to do it well.” Gschwind says. “We are fortunate to have a strong destination brand to build on and with a professional and consistent approach to delivering quality experiences in health and well being, we will be able to generate considerable growth in this expanding market.”

Australia’s largest tourism export market, New Zealand, exhibits a near identical priority on healthy travel to Australia. China is Australia’s second largest and fastest growing tourism export market and Chinese tourists are the second largest consumer of wellness tourism in Asia. More than half of the projected growth in wellness tourism is predicted to take place in Asia, Latin America and the Middle East/North Africa the latest report reveals.

Ben Dargie, Hotel Manager of 4.5 STAR Ramada Hotel & Suites in Ballina, wants guests to know their health is being taken seriously. “We want our guests to have peace of mind during their stay and return home feeling rejuvenated.” The property is a part of the Wyndham Hotels and Resorts group.

Due to a lack of independent certification overseas, several operators are taking their own measures to cater to the wellness boom. Intercontinental Hotels Group released the wellness dedicated EVEN Hotels concept in 2012 and plans to build 100 properties in the next five years, focussing steadfastly on diet and nutrition in the guest room offering. Trump Hotel Collection has introduced the Trump Wellness Program providing work out equipment and healthy diet options for guests. Westin Hotels and Resorts are providing guests with running shoes and the option of a concierge guided running tour, whilst Fairmont Hotels and Resorts have introduced Fairmont Fit, where workout shoes, equipment, mats and an MP3 player are delivered to guest rooms. 

Healthy Hotels Program spokesman, Nicson White says, “Most accommodation providers are still developing their understanding of the difference between core wellness needs such as a contaminant free guest room and non-core offerings such as fitness equipment and exercise routines.”

Textiles such as mattresses and carpets that are not correctly maintained have been found to accumulate unsafe levels of fungal and bacterial growth, as well as volatile organic compounds and increased dust mite populations. “Our research confirms it is these contributors which give the guest room environment the greater potential for impact on the occupant’s health, than their activity or diet choices alone” said Mr White.

Research in Australia suggests that third party certification of health and hygiene is the most likely to be trusted by travel consumers. Tourism Accommodation Australia Managing Director, Rodger Powell has welcomed Healthy Hotels Certification saying, “Tourism based around health and wellness has played a major role in growing domestic and international business for Australian hotels. It is important for the industry that travellers have confidence in the products being offered. One of the best ways to achieve this is through accreditation by a respected and professional specialist wellness organisation.”


Friday, 4 October 2013

Multiple New Health Threats Identified in Hotel Rooms, Not The Germs Guests are Already Preoccupied With

GOLD COAST, AUSTRALIA, October 4, Today’s hotel guests have become obsessed with the ‘germ factor’.  Visible cleanliness has taken out spot number one in the booking decision process even beating value for money. But are health hazards within the hotel room accurately understood by those staying in them and those providing them?  

The Healthy Hotels Program is an industry and consumer education body and operates The Healthy Hotels Certification throughout the Asia-Pacific. Healthy Hotels Certification acknowledges best practise in guest room health and is available to accommodation operators across all categories.

Whilst it is the ‘germ statistics’ that form the common rhetoric and always have, guests and hoteliers  alike deserve to know the difference between the ‘gross factor’ and the elements which are more likely to cause potentially serious health concerns, according to Healthy Hotels Program spokesman Nicson White. “It is unrealistic for any guest room not to show evidence of human habitation, however the presence of VOC’s such as certain mould spores and chemical compounds within the air and furnishings, should be taken far more seriously due to the demonstrated health implications they can represent from both short and long term exposure.” White affirms.

However they are referred to, health threats, germs, diseases, are easiest to consider in order of how they reach the body. They are categorised by things people touch, the air they breathe and auxiliary factors. Touch transmission remains the most common means of infection, with many viruses and bacteria being transmitted this way from severe acute respiratory syndrome (SARS) to the common cold. In the guest room, everything from door handles and swipe keys to light switches and furniture presents a potential for transmission. The desk in a hotel room will be home to 400 times more bacteria than the toilet, the reason being that most toilets are disinfected, whilst furniture typically is not.

Equally one of the greatest potential threats to health in the guest room is the air we breathe, according to Healthy Hotels Program Toxicologist, Dr Peter Dingle. “Human lungs are designed for exchange of gases and are comprised of a cellular surface area equivalent to the size of a tennis court. Oxygen passes over the membranes and directly into the bloodstream, as often do many contaminants with it. The resting adult will inhale between 10,000 to 20,000 litres of air per day including sleeping time, where the face and mouth are pressed directly onto the pillow.”

Air can be home to any number of micro contaminants including mould spores, fine dust, pollen and volatile organic compounds or VOC’s. Dr Claire Bird of the Healthy Hotels Program says, “ Some of the most dangerous air borne pollutants which are also the easiest to avoid, are air fresheners, pesticides and many conventional cleaning products.” Healthy Hotels Program research reveals that the most common VOC sources in the guest room are cleaning chemical residue and the by product of a process called ‘off-gassing’. Typical of newer building materials such as fresh carpets or furniture, gases from the glues, sealants and colouring agents can leech into the air for a period of time, often being mistaken for that fresh new carpet smell. Overall, any substance which is not considered toxic to the touch, must be considered completely differently if inhaled. Only 30% of contaminants inhaled are ever exhaled, the remainder is broken down by the body, usually within the liver.

Auxiliary factors which have a bearing on health and the experience in the guest room include sleep hygiene (the habits surrounding sleep), nutrition and electromagnetic fields (emf’s) which are often higher due to the presence of more electrical items per square metre than in a typical home. Wireless internet, mobile phones, microwaves and proximity to power outlets are just a few of the exposure points in the hotel room where we are likely to encounter emf’s. Whilst research in many areas remains divided and is almost always controversial, the evidence points to one common theme when considering emf’s and that is, the less the human body is exposed to, the better. Nutrition and hydration whilst in the guest room are areas where common sense has the opportunity to prevail, however the subject of sleep hygiene is still largely under publicised. Darryl O’Brien, an advisor to the Healthy Hotels Program, Lectures at Central Queensland University in surveying and the built environment. Mr O’Brien tells us, “Exposure to bright light such as direct room lighting and device screens after sundown has been found to impact the level of melanin released within the body. This in turn can result in difficulty getting to sleep and a reduced sleep quality.”

There is no avoiding the fact that any indoor environment which is home to human activity will ultimately be contaminated with the presence of human proteins, body fluids, bacteria and most likely the presence of mould and dust mites. The average hotel bed will be home to more than 1370 people over a five year period. We shed up to 3.6kg of skin each year and an average bed can contain anywhere from 100,000 to 2,000,000 dust mites. The Ohio State University entomology department says the weight of a two year old pillow can be comprised of up to 10% dust mites and their excrement. In addition, carpets and beds which are not regularly or correctly sanitised have been found to contain high concentrations of mould spores and bacteria such as Escherichia coli (E. Coli). To add to the equation, when examined with black light, most hotel room bed heads or head walls have been found to show evidence of human proteins, irrespective of class or rating.

Whilst the desk and television remote are commonly known to contain higher bacteria counts, the items which are most likely to harbour more harmful VOC’s, particularly where they can be inhaled, are the mattress and pillows. The warm, dark and moist climate is ideal for not only allergens such as dust mites, but also mould. Mould along with mould spores, is more prolific than what is commonly understood. It is almost always present and by comparison is rarely visible. Dr Dingle tells us that certain species of mould represent arguably the greatest and most common threat to respiratory health in any guest room. Although the number is improving, comparatively few accommodation operators sanitise their beds and carpets correctly if at all, making these areas a haven for basic allergens and bacteria, through to potentially dangerous VOC’s.

For the most part, the environment is the responsibility of the operator to manage on behalf of the guest. Creating a healthy environment doesn’t need to involve expensive measures, simply educated maintenance practise. For guests, there are several things which can affirm confidence before checking in, including doing the following before booking:

-          Ask about sanitising practise before booking. Are the beds, pillows and carpets sanitised and if so, is it with a low moisture process or does it involve steam which is counter-productive? 

-          Ask about cleaning products. Does the housekeeping department typically use bleach based products or are there other safer alternatives in place such as vinegar or cloth cleaning?

-          Ask if the property has their air quality measured regularly

-          Guests can take their own pillow, have it either professionally sanitised or at the very least, vacuum it and leave it in direct sunlight for an hour

-          Ask if there is an independent health certification in place which may incorporate the above items such as Healthy Hotels Certification

During the stay:

-          Open the windows if possible. There is no substitute for fresh air when it comes to air quality

-          Wash hands regularly and avoid touching the nose, eyes or mouth unnecessarily

-          Wipe down items and switches with a disinfecting wipe

-          Guests can take their own drinking water, or stay length depending, boil the water and let it stand while out before drinking

-          Turn off and unplug unnecessary devices, particularly before bed 

-          Stay hydrated and be mindful to consume foods (preferably raw) considered to be antioxidants (most berries, prunes, apples, plums, tomatoes, green tea)
Or if indulging, red wine, dark chocolate

-          Avoid bright lights and device screens an hour before bed

For accommodation operators, it is recommended that that a regular sanitising program be implemented and advice sought from an indoor environment specialist to assist in the monitoring and maintaining of guest rooms. Often the healthiest rooms are also the most efficient, as exemplified by correctly maintained HVAC (heating ventilation and air conditioning) systems.

In the next five years, the Healthy Hotels Program endeavours to make best practise in guest room health maintenance, the new standard practise throughout the international tourism industry. The Program provides operators with a commercially proven point of difference, giving them not only a moral but an economic reason to become Healthy Hotels Certified. Consumers today enjoy peace of mind when staying at Certified Healthy Hotels in more than 100 properties throughout the Asia Pacific. 

For further information, please contact the Healthy Hotels Program.

1300 646 551

Thursday, 26 September 2013

Stay Healthy on Your Next Trip

Want to avoid hidden health threats on your next trip?  

Tell us the hotel or accommodation you are staying at and we will contact them on your behalf to make sure they have guest room health covered.

Please include:

-Property Name 
-Property Location 
-Date of your planned trip 

We will contact your hotel and post their response along with confirmation of whether they are an official Healthy Hotels Certified property already, or plan to become one before your stay.

Thursday, 12 September 2013

Healthy Hotels Program Supports Major Investigation by Office of Fair Trading Into Cleaning Companies

GOLD COAST, AUSTRALIA, September 12, 2013, The Healthy Hotels Program has applauded a recent major investigation, conducted by the Office of Fair Trading in Queensland. Numerous cleaning companies and suppliers – many of which supply the accommodation industry - have been asked to provide substantiation of their claims, in relation to the products and services they provide.

The state of Queensland, along with the greater Asia Pacific region, has seen an explosion of health related cleaning services in the last five years. Arguably the most established maintenance industry which has undertaken the greatest change is the carpet cleaning industry. The concept of sanitising or cleaning a mattress as little as five years ago was as foreign as a non-smoking guestroom policy was in the seventies. Today, conduct a search on mattress cleaning and over 1.2 million results will appear, or 6% of the equivalent search on carpet cleaning – an industry more than fifty years old in its’ modern form.

One explanation, for the increase in supply and presumably demand, has come from increasing incidence of respiratory health concerns among the general public. The Australasian Society of Clinical Immunology and Allergy (ASCIA) reports that 18% of Australians have allergic rhinitis and by 2050 the number of patients affected by allergic disease will increase by 70% to 7.7 million. Another explanation within increased tourism industry uptake of services, is that operators are realising the risk attached to guest room negligence. In 2005 Australian rates of personal injury claim were already at 1.8 per 10,000 head of population. With the presence of volatile organic compounds (VOC’s) which have been proven to accumulate in even a moderately used guest room mattress, for some operators it’s purely a matter of risk management.

As with any rapidly growing area, such as has been demonstrated in the group buying and telecommunication industries, the potential for disparity between what is being offered and what is actually delivered becomes greater. The Office of Fair Trading in Queensland is currently requesting that claims by sanitising service and product providers be substantiated by providing independent proof of efficacy. Each company must also define their understanding of the term “sanitising” which refers to a process which is applied after cleaning.

The Healthy Hotels Program advises that a sanitising process must measurably reduce pathogenic matter for a period of time and demonstrate efficacy in targeting contaminants such as mould and mould spores, bacteria, viruses and allergens. Sufficient cleaning must also precede the sanitising process for it to be effective. One of the greatest miss-uses of the term “sanitising” has been recorded in the application of steam to items such as mattresses in the guest room. It would appear in this instance, many suppliers simply associate the term sanitising with the fact the process is being applied to a mattress.

The Healthy Hotels Program is an outward supporter of correct guest room sanitising practise and has responded to news of the major investigation fervently. The Healthy Hotels Program has stated “We are delighted that the general benchmark of the maintenance industry in Queensland will soon be raised through this process of validation. We encourage Fair Trading Offices in neighbouring states to follow the lead Queensland has taken and weigh in on the issue in their respective areas.”

Providers of sanitising products and services along with accommodation operators can apply for Healthy Hotels Certification throughout Australia and New Zealand. The Healthy Hotels Certification is endorsed by AAA Tourism and the official STAR Ratings Scheme and aims to create healthy travel paths globally by 2020.

For further information or comment please contact the Healthy Hotels Program. 

Media Contact

Consumer Information:

Tuesday, 3 September 2013

Ramada Joins the Healthy Travel Trend, Signs on for Healthy Hotels Certification

GOLD COAST, AUSTRALIA, September 3, 2013, The Ramada Hotel and Suites Ballina Byron has always taken the safety and cleanliness of their accommodation seriously, but they wanted to be able to display The Healthy Hotels Certified Logo so that travelers would know that they have gone a step further. Guests will soon be greeted with the cleanest and healthiest guest rooms possible. This is one Hotel chain that can lay claim to having nearly 900 properties in 50 countries.

A great disparity exists in Australian accommodation with some properties sanitizing their guest room beds and carpets regularly, whilst others might go as long as three to five years without treatment and the trend is not class specific. In a recent five year study, it was proven that beds which aren’t sanitised at least twice per year will accumulate potentially harmful quantities of human skin cells, dust mites, dust mite excrement, mould spores, bacteria and volatile organic compounds. Exposed guests have demonstrated a broad response from minor allergic reaction to chronic respiratory infection.

It is no accident that guests arrive at the Ramada Ballina Byron with the expectation of enjoying a guest room that is top in its class. The fact that the property is becoming Healthy Hotels Certified is going to add impetus for travelers everywhere to include this location in their itinerary. After all, aside from having clean and healthy guest rooms, they are located on the waterfront, surrounded by immaculate beaches, lush rainforest, along with shopping and incredible places to wine and dine.

Ramada Hotel & Suites Ballina Byron offers 115 stylishly appointed rooms, with the availability of high-speed Internet, gym facilities and a heated outdoor swimming pool. AAA Tourism rates this property a 4.5 STAR Hotel under the official STAR Ratings Scheme. Ben Dargie, the Hotel’s Manager, had this to say at a recent interview: “Healthy Hotels Certification will assure our guests that Ramada Ballina Byron takes guest room health and cleanliness more seriously than our competition. We want our guests to have peace of mind during their stay and return home feeling rejuvenated.” 

The rapidly growing Healthy Hotels Program is helping conscientious property operators to leverage on their initiative, providing not only certification but added consumer awareness and even additional room sales. With cleanliness topping the guest priority list for many years to date, it’s no surprise travelers are seeking healthy accommodation now that cleanliness is perhaps defined more by what you can’t see than what you can. Properties that have leaned on the assumption that guests don’t know or won’t ask about their maintenance practices have begun to face a consumer shift, not unlike the momentous change in demand from smoking rooms to non smoking. For the more than one hundred properties who currently provide healthy accommodation, certification is as important to their business as it is to their guests health.

For further consumer information visit: Healthy Hotels Guide
For hoteliers: Healthy Hotels Program

Media Contact
1300 646 551